Payment

At Gaston Studio, we use PayPal for all online purchases. PayPal is a fast and safe checkout system which allows buyers to use their Mastercard, Visa, American Express, Discover or a debit card.

For Buyers In the Kinston Area Only

Select your items by Name and Code (for example, Asian Haven, BH130), then call us at 252-527-7710 to arrange a date and time for pickup... so that you don't have to pay shipping charges!

Also, if you want a custom item, please give us a call for information, or to arrange a date and time to discuss in detail.

Primarily, we use USPS Priority Mail and Parcel Post for shipping. However, for items listed in our "Other Great Things" collection, we use UPS Ground only. All orders are shipped within 2-3 business days with delivery confirmation. If your item is being shipped to North Carolina, sales tax will be charged.

For North Carolina residents, there is a 7% sales tax that will apply at checkout.

All Gaston Studio items are one of a kind. In the event that two people attempt to purchase the same item before the website updates itself, we will notify the second person and offer to create a similar piece for them.

Gaston Studio is committed to customer satisfaction. We will gladly make an exchange or credit your account for any items with which you are not completely satisfied. The item(s) must be returned within 14 days of purchase in original packaging. You do not need to include your receipt!

All return merchandise must be shipped prepaid and insured, as we are not responsible for lost or damaged packages. Shipping and handling charges on returned merchandise is nonrefundable.

We are not responsible for jewelry lost, stolen, ingested by children or pets, dropped down a garbage disposal, worn during workouts or a tennis match, or dropped on hard flooring! Our jewelry pieces are one of a kind wearable art and should be treated as such.

If any jewelry you ordered breaks with normal usage within a 90 day period, we may repair or replace at our discretion. Please email the circumstances and I will usually credit you return shipping. However, please insure the package and bubble wrap accordingly.

Ship returns to:

Attn: Jane G. Gaston

500 College Street

Kinston NC 28501

Log into your account and click on Account Maintenance.

Petite: 7”

Small: 7 ¼”

Medium: 7 ½”

Large: 7 ¾”

X-Large: 8”

The average size is 7 ¼” to 7 ½”. Bracelets with an adjustable closure allow some room for play. Lengths are listed with each piece.

All of our jewelry is “sized” by length which is measured from end to end, allowing ¼” for clasps. If you’re unsure, loosely wrap a flexible measuring tape just below the wrist bone. Add 1” to this for the total length you need.

Sterling is 92.5% pure silver and 7.5% other metal (usually copper). Some countries require sterling silver products to be stamped “.925” as verification so you may see this on the back of some of our sterling silver elements.

Fine Silver is 99.9% pure. Occasionally, we present jewelry featuring handmade fine silver that we created in our workshop. These are usually in the form of a pendant as fine silver is softer than sterling so we avoid making anything thin. 

Natural gemstones are a mineral, stone or organic matter which has been created in nature without human intervention. These are then cut and polished for use in jewelry. No two natural gemstones are the same and they can often have small inclusions or imperfections, further proof of it being natural.

Sometimes, natural gemstones are treated to enhance their original appearance. Heating, dyeing and irradiation treatments improve color, clarity and durability in some stones, resulting in beautiful, vibrant stones with their own unique characteristics.

Apply lotion, oil, perfume, hairspray, etc. before putting on your jewelry. Remove jewelry before swimming as salt and chlorine can cause damage to some stones and to gold.

We highly recommend storing your sterling silver jewelry in Zip Loc bags to slow down the natural tarnishing process… but do not store pearls this way. Use small bags and store them separately to avoid scratches and place in a closed jewelry box or drawer to keep them away from light.

The safest method of cleaning most jewelry is to use warm water with a mild soap; then rinse in cool water pat dry with a soft cloth. Do not soak jewelry with stones other than diamonds, emeralds, and rubies which are very hard. Use a polishing cloth for the sterling parts of your jewelry. In our shop, we use Hagerty's Dry Silver Polish with a chamois cloth; you can buy this at a Container Store.

Our customers are extremely important and we sincerely appreciate your loyalty and business. If you have any questions that aren’t addressed on our FAQ page, please email me and I’ll respond promptly.

If you have ideas on how to make your shopping experience more stress free at Gaston Studio, please email me your suggestions.